FAQs

How do I know if a product is in stock?

Our website is updated in real-time to reflect current stock levels. If a product is out of stock, you will see a notification on the product page indicating its availability status.

 

How do I contact customer support?

You can reach our customer support team via email at [support@email.com] or through our Contact Us page. We strive to respond to all inquiries within 24 hours during business days.

 

What is your shipping policy?

We offer standard shipping to most locations worldwide. Shipping times and costs may vary depending on your location and the items you've ordered. For more detailed information, please refer to our Shipping Policy page.

 

Are your products eco-friendly/sustainable?

We strive to offer a selection of eco-friendly and sustainable products whenever possible. Look for our "eco-friendly" or "sustainable" tags on product pages for items that meet these criteria.

 

How long do your products last for?

We stand behind the quality of our products and offer a warranty or guarantee on select items. Additionally, we provide care instructions and tips for extending the lifespan of your purchase. Proper care and maintenance can significantly prolong the durability and performance of our products.

 

Where does the company operate from?

We are based in Adelaide, South Australia.

 

What types of payment do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and more. You can select your preferred payment option at checkout.

 

Is delivery free?

Yes, we offer free delivery on all orders.